Personal one-on-one communication
Personal, as in speaking to a person. As a partner agency, you communicate with us through a dedicated account manager—an individual who owns a name and winning personality. Should you fancy making a change to the status quo, you have direct access to your own business development manager—also a unique flesh-and-blood point of contact.
Similarly, each contractor calls (on a free agency-assigned 0845 number) or e-mails a specific account manager for queries concerning administration, payments, and taxation. Contractors needing extra attention can ring their senior account manager—once again, a contact with a name.
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